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Customer Relations Training:  Retain/Grow  Customers With Customer-Centered Behavior

  Customer relations training:  Unless you do it right, a lot of the time, effort and money you put into getting a new customer goes down the drain -- as the customer walks out the door.

And that's a shame, because studies show the customer you already have is often the most profitable one for future sales.

customer service training programs, seminarsCustomer relations training -- call it customer retention, customer loyalty, customer satisfaction or customer service -- is done right with training from Corporate Dynamics.

Customer Relations Training:  Click for Free Report on "How To Profit From Customer Relations"

Our proven system produces positive behavior change in everyone from individual sales people to the management and executive team.

And that positive behavior change produces results  -- results you can quantify -- results that drive more sales, more profit, more R.O.I,  more productivity, better teamwork.

Click arrow to hear from Herman Sorin, president of Corporate Dynamics.

Customer relations training programs like those from Corporate Dynamics have produced results like these:

  • A salesperson for a major bank was working hard on a $1.2 million account.  He listened well to the customer and exceeded his expectations.  Not only did he get the $1.2 million account; he picked up an additional $300,000.
     

  • A major medical center's patient satisfaction level nearly tripled compared to other hospitals.
     

  • A big power company's service level jumped 20% in one year.

You can't produce results like these just by being pleasant to the customer.

Customer Relations Training:  A Structured System

Customer relations training from Corporate Dynamics is a structured, step-by-step, no-nonsense system pioneered by Integrity Systems®.

It enables results like these by immersing people in the skills, the attitudes and the automatic behaviors they must make a part of their everyday life on the job.

But it takes more than skills and knowledge. . .

. . . so customer relations training from Corporate Dynamics also re-shapes people's attitudes, values and beliefs so they are in synch with what it takes to deliver outstanding customer service.

Of course, everyone, in an organization -- not just people in sales or sales/marketing management -- can affect customer satisfaction and loyalty.

That's why we provide the same type of training to everyone from technical people to those in administrative jobs -- people whose "customers" might be within the organization as well as those on the outside.

Free Report: "How To Profit From Customer Relations"

Customer relations training from Corporate Dynamics is based on a solid, time-tested process that has brought success to thousands -- people on the front line with the customer as well as those in the management and executive ranks.

That program is founded on:

  • An easy-to-remember Customer Satisfaction System
     

  • Simple behavior styles language
     

  • A structured follow-up course
     

  • Ongoing coaching
     

  • A continuing reinforcement process
     

  • Advanced Skill Builder sessions
     

  • A blended, online learning deliver alternative

Customer relations training from Corporate Dynamics is not only powerful.  It is also affordable and convenient.

We can deliver it to you and your staff at your place of business when it's convenient to you.  Or we can deliver it to individuals at regularly-scheduled sessions at our place of business in beautiful Hollywood, FL.

We know you would  like to have more information about this program -- information from someone who really knows about it and can answer all your questions in detail  -- everything from cost to curriculum.

And we know you'd like to get that information without incurring any cost or obligation.

So we'll be delighted to talk to you on the phone for no cost or obligation whatsoever.

Just give us a call at 954-989-2227.  Tell us about your situation.  We'll be glad to answer all your questions.

You'll be glad you did.

(P.S., just complete the brief form below for a great free report that we'll send to you instantly via email.)

 Learn How To Profit From Customer Relations
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Corporate Dynamics, Inc.
2843 Pembroke Road, Hollywood, FL 33027
954-989-2227 | Fax: 954-989-2642
 
hsorin@corporate-dynamics.com

 Integrity Systems® is a registered trademark of Integrity Systems

Note:  Sales or business results from our training, as reported on this website, are for illustration, only.  We cannot guarantee such results to everyone because learning and achievement depend on the individual.

Copyright © 2007 Corporate Dynamics, Inc.